Terex Corporation

  • Associate Product Support Specialist - Development Program (St. Louis MO region)

    Location US-MO-St. Louis
    Posted Date 1 month ago(1 month ago)
    Job ID
    # Positions
    Posting Location
    St. Louis - MO - USA
  • Overview:


    Terex Corporation is a diversified global manufacturer and operates in three business segments: Terex Aerial Work Platforms, Terex Cranes, and Terex Materials Processing. Terex manufactures a broad range of equipment for use in various industries, including construction, infrastructure, quarrying, shipping, transportation, refining, energy and utility industries.


    Position:  Associate Product Support Specialist – Development Program


    Locations available after the program:


    -      St. Louis MO region


    The program includes:

    • Rotations – 1 year program, 7 rotations based in Redmond, WA. 
    • Training courses – Product Training, TBS and TOS, Foundations and Customer Service
    • Mentoring – Mentored by experienced Product Support Reps
    • After graduation, PSDP participants will return/relocate to the assigned region, and be eligible for promotion to Product Support Specialist I.
    • Primary responsibility is to troubleshoot, diagnose and repair Genie equipment on customer’s site as required.  Also, removes, installs, diagnoses, repairs, disassembles, assembles and performs failure analyses of all heavy equipment. 
    • Duties include: inspections as well as training customers on how to maintain machinery.  Performs trial run of machinery to ensure performance and quality meet established specifications.  Build and maintain customer relationships.
    • Other responsibilities that will be assigned within each region.


    Basic Qualifications

    • High school graduate, with technical training or technical skill aptitude
    • Inquisitive, analytic, and systematic
    • 1-3 years technical service experience, preferably in related industries (less than 1 year considered with demonstrated technical aptitude),

    Preferred Qualifications

    • Quick learner and able to build strong relationships
    • Ability to work in a team-oriented environment
    • Must be self-directed, have excellent initiative, strong organizational skills, willingness to learn, and strong interpersonal skills
    • Willing to travel and reside in different geographical locations
    • Independent and Pro-active individual who can work alone with minimal supervision

    It is the policy of Terex to attract and retain the best qualified employees. We are committed to providing employment opportunities to the most qualified internal and external candidates based on work-related factors and to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, veteran status, or any other characteristic protected by federal, state or local law. In addition, Terex will provide reasonable accommodations for qualified individuals with disabilities.


    An Equal Opportunity Employer/Affirmative Action Employer M/F/D/V



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