Terex is a global manufacturer of lifting and material processing products and services that deliver lifecycle solutions to maximize customer return on investment. Terex delivers lifecycle solutions to a broad range of industries, including construction, infrastructure, manufacturing, shipping, transportation, refining, energy, utility, quarrying and mining. Terex reports in three business segments: Aerial Work Platforms; Cranes; and Materials Processing. Terex offers financial products and services to assist in the acquisition of Terex equipment through Terex Financial Services. For more information about Terex, its products and services, visit www.terex.com and/or www.facebook.com/TerexCorporation.
Terex Utilities is a truck equipment final stage manufacturer of digger derricks, aerial devices and associated equipment for the utility industry, municipals, telecommunications, tree and electrical contractor markets.
The Marketing Customer Resource Management Administrator will oversee the business’ segments Customer Relationship Management (Salesforce.com) platform, support other marketing technology assets (Pardot), provide assistance to other marketing projects (example: emarketing campaign) and work closely with the CRM Program Manager, and CRM Development Team. Position will run day-to-day management of the CRM and identify methods to advance the CRM’s effectiveness to track and manage customer data as well as enhance current business practices using the tool. The role will require position to engage and communicate across multiple segments within the business while working closely with decision makers to ensure functionality meets the needs of the business. Our CRM platform’s primary objective is to provide a 360 degree view of our customers and support/help enable our value proposition of “We Listen, We Respond and We Deliver”.