About the Position:
Title: Senior Operations Analyst
Reports to: Senior Director, IT Strategy and Performance Management
Responsible for developing, implementing and/or executing financial, administrative, people management, organizational, governance and other processes required for the smooth and effective operation of the Information Technology organization or a major IT organization and for leading organizational change initiatives for IT or a major IT organization. Develops, implements and executes, or oversees the execution of major governance activities for IT or a major IT organization. Provides advice and counsel to one or more senior IT leadership team members on administrative, financial, operational, personnel, organizational and other matters. Develops and deploys organizational policies and procedures.
This position is an individual contributor responsible for performing the processes, activities and reporting to assist with effectively and efficiently running the operation of an IT organization. This will include IT Financials, ITIL KPI’s and Reporting, PPM Reporting, etc. to organize the support of various operational initiatives.